The list displayed in the quick select search results should refresh automatically--the refresh is scheduled to run daily (2am local time). But there might be some scenarios when you don't see the object in the list:
- You created the object after the refresh ran that day.
- Your computer was in sleep mode when the refresh ran.
To address the problem, try the following:
- Refresh the list manually by clicking the refresh icon to the right of the search field. This will refresh the list to include the most recently created objects.
- Restart Outlook. This should prompt the application to refresh the list.
If neither of these steps solves the problem, contact Inova support.