WISHING YOU A HAPPY 2018!

We would like to wish you a sweet start to 2018, may it be a year filled
with successful partnerships and alliances! Happy partnering!

The Inova Team

Hello! How can we help?

The "Inova" tab has disappeared, what can I do?

If you notice that the "Inova" tab has disappeared, this probably means that the add-in is disabled and/or inactive.

You can easily fix this issue by following these steps :

If the add-in is disabled

For Outlook 2016 and 2013

  1. Go to Outlook > Click on the "File" tab > Choose "Info"
  2. Select "Slow and Disabled Add-ins"
  3. Click on "Always enable this add-in" for "InovaPushAddIn"

Always_enable.png.png

For Outlook 2010

Disabled.png

  1. Go to Outlook > Click on the "File" tab > Choose "Options"
  2. Click on "Add-Ins"
  3. Scroll down your add-ins list and check if InovaPushAddIn appears under "Disabled Application Add-ins"
  4. Under "Manage", click on the drop-down, select "Disabled Items", and then click on "Go"
  5. Select InovaPushAddIn from the list of disabled add-ins and click on "Enable"

If the add-in is inactive

For Outlook 2016, 2013 and 2010

Inactive.png

  1. Go to Outlook > Click on the "File" tab > Choose "Options"
  2. Click on "Add-Ins"
  3. Scroll down your add-ins list and check if InovaPushAddIn appears under "Inactive Application Add-ins"
  4. Under "Manage", click on the drop-down, select "COM Add-ins", and then click on "Go"
  5. Check the box near to InovaPushAddIn and click on "OK"

Inactive2.png

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