If you get the error "This file is not a valid EDB file" when you try to convert your EBD Excel file, there are two important things to check:
- Make sure you exported your Excel file from the "Requests" tab, and not from the "Agenda" tab.
The file exported from the "Agenda" tab is different and cannot be imported.
- Make sure you did not apply any filter before exporting your Excel file from the "Requests" tab.
If you apply filters, this will add extra rows to your file and therefore make the file conversion fail:
If none of the above helped you solve the issue, please contact Inova Support.