Sign in
My activities
Help Center
Hello! How can we help?
  1. Help Center
  2. FAQs & Best Practices

FAQs & Best Practices

Inova Partnering Platform

  • How can I fix issues signing in to Inova? View Full Article
  • How do I enter multiple records in the system at a time? View Full Article
  • How does the system help me avoid creating duplicates? View Full Article
  • How can I customize my home page? View Full Article
  • Why don't I receive notifications and automatic emails? View Full Article
  • Why does the system prompt me to download a document every time I click on it, even though I just want to have a look at it? View Full Article

New Outlook Add-In

  • [New Outlook Add-in] Why is the Inova button greyed out in my inbox? View Full Article

Legacy Outlook Add-In

  • [Legacy Outlook Add-in] Where can I get the latest version of the Outlook Add-in? View Full Article
  • [Legacy Outlook Add-in] The "Inova" tab has disappeared, what can I do? View Full Article
  • [Legacy Outlook Add-in] My Outlook add-in has been disabled and it is now impossible to reactivate it. What can I do? View Full Article
  • [Legacy Outlook Add-in] How can I change the load behavior of the Outlook add-in? View Full Article
  • [Legacy Outlook Add-in] How to enable inactive Outlook add-in that keep being unloaded? View Full Article
  • [Legacy Outlook Add-in] I'm expecting Single Sign-On to work but I'm getting prompted for credentials each time I use the Outlook add-in. Why? View Full Article
See all 17 articles

Best Practices

  • Standard BD Workflow View Full Article
  • Triage Meeting View Full Article
Couldn't find the answers you were looking for?
Submit a request
Let us find the answer for you!
@Inova 2022
Privacy Policy / Terms of Use
  • Company
  • About us
  • Join us
  • Customers
  • Customer success
  • Get in touch
  • Products
  • Lead Space
  • Inova Partnering Platform
  • One-on-One Partnering™
  • Integrations
  • Security & Performance
  • Request a Demo
  • Solutions
  • Search & Evaluation
  • Business Development
  • Alliance Management
  • Inova for Biotech
  • Resources
  • Blog
  • Use cases
  • Whitepapers
  • Case studies
  • Webinar replays
  • Congress reports
  • Events